Need help with your order or a custom piece?

Use the form below or email us directly. For faster help, include your order number, the email used at checkout, and a short description of what you need.

Customer support

• Email: support@cult-star.com
• Custom requests: x@cult-star.com
• Instagram: @cult_star
• TikTok: @cult_star.com

Before you message us

• Jewelry orders may include custom chain style and length selections.
• For returns or exchanges, include product photos if the item arrived damaged or incorrect.
• For shipping questions, include your destination country and tracking number if available.