Contact

Need help with your order or a custom piece?

For the fastest reply, DM us on Instagram @cult_star. Include your order number, the email used at checkout, and a short description of what you need.

Customer support

Before you message us

  • For order help, send your order number and checkout email.
  • Jewelry orders may include custom chain style and length selections.
  • For returns or exchanges, include product photos if the item arrived damaged or incorrect.
  • For shipping questions, include your destination country and tracking number if available.

Email is still available, but Instagram DM is usually faster for quick order questions, sizing help, and custom chain support.

37
Verified Reviews
37

Let customers speak for us

from 38 reviews
Deftones necklace

Great product, looks amazing, and even better customer service. Would absolutely recommend

Dan McNeill
The Defs "White Pony" Necklace & Custom Chain
Excellent and lovely piece

Arrived in good time, packaged nicely. My son loved his necklace. Very impressed, feels strong and good quality. Thank you!

Lana Ay
Modified Bear Stainless Steel Pendant & Custom Chain

Good quality fast shipping even got 2 free chains

Aiden
Ye "Vultures" Necklace & Custom Chain

Looks super good plus they gave me 2 extra variants of the chain link with different lengths

Jeremiah
Anarchy Necklace & Custom Chain

Good

Ujhhh
Champagne Papi OVO Owl Pendant & Custom Chain

Cool chains
Great resolution to a problem with my order

wb sm°
Ye "808s Heartbreak" Necklace & Custom Chain

It's beautiful and I like that you get more options to the rope of your chain

Raúl
White Pony Necklace

I am going to start off with how happy I am with my order! This necklace was exactly what I have been looking for. I had a few issues with the website however the customer service was brilliant and extremely helpful & fixed straight away! Delivery didn’t take long & was packaged nicely, and the necklace was exactly how I wanted it and more!!
Highly recommend, thank you again x

Tianna
The Defs "White Pony" Necklace & Custom Chain

Quality is great, have not tested if it actually is waterproof but I will soon but so far I love it and if looks great!!!

Keita
$B Stainless Steel Pendant & Custom Chain

Loved it, but the edges kept scraping me but it came to with extra chains, definitely ordering again in the future.

Jose
Champagne Papi OVO Owl Pendant & Custom Chain

great

Josie
Pirate Billie "Blohsh" Stainless Steel Necklace & Custom Chain

The optional custom chain & great quality

C.D.
XXX "Poison Tree" Necklace & Custom Chain

Again I didn’t put 10 stars cuz is no option , really good chains , for afforable price

Bryan
La Flame "Cactus" Necklace & Custom Chain

Really satisface, i tooks 2 weeks for arrive , but it worth it fr , i will probably order agian in the future and i know already what to gift to my friends

Bryan
Champagne Papi OVO Owl Pendant & Custom Chain

The packaging is super safe and robust. The quality of the necklaces is very high and premium quality

Ahmad
Champagne Papi OVO Owl Pendant & Custom Chain